Whether you have a question about your order, need after-sales support, or want to explore a business partnership, our team is ready to assist you.
Ways to reach our support team and office locations.
For order questions, product issues, warranty, and after-sales service.
Note: support@neabot.com is still valid and monitored.
For office operations, product development, logistics, and customer support.
Choose the category that best matches your inquiry.
For influencers, partners, or media requests.
For distributors, retailers, or bulk orders.
For all general or non-specific questions.
We respond within 24–48 hours on business days.
