Safe by Structure, Not Just by Sensor.
Tilt-Safe Rotation takes a different approach. Instead of fully closing during the cleaning cycle, it gently tilts through a more open path, helping reduce enclosed pinch points by design.
More to See. More Space to Feel at Ease.
The Open-View Cabin gives your cat a wider, more reassuring view. Less confinement, more comfort, so they can use the litter box with confidence.
Bigger Capacity, Fresher Home.
The 1L PureTower system pairs activated carbon with desiccant to help absorb odors and reduce moisture in the waste area, helping maintain an odorless litter box and keeping your home fresher between cleanups.
At just 2.7 sq. ft., it fits easily into apartments, bathrooms, laundry rooms, and small homes, while still giving your cat a roomy intrior to move, turn, and get comfortable.
Quick to Detach. Easy to Clean.
An automatic cleaning litter box shouldn't mean difficult maintenance. The detachable structure gives you easy access for wiping and routine care, with no complicated disassembly required.
Room for Every Cat.
With a spacious, open-view cabin and multi-cat recognition, M9 gives every cat more room to feel comfortable while helping you keep track of their individual habits.
Thoughtful features make everyday litter care simpler and easier, so there’s less to manage and more time to enjoy with your cat.
With a 6L waste bin, M9 provides 7–10 days of scoop-free convenience, so you can take short trips without frequent emptying.
10" / 26 cm Low Entry Height. Easy for cats of all ages, including kittens and senior cats, to step in and out comfortably - no extra step needed.
Effortlessly monitor your cat's bathroom habits, track litter levels, and remotely control operation modes at your fingertips.
Everything you need to get started right away.
1x M9 Litter Box
1x PureTower Filter (Estimated usage time: Approx. 3-6 month)
1x Waste Drawer Liners Roll (16 pcs)
1x Kitten Fence (For kitten use)
1x Power Cord and Adapter
1x Quick Start Guide
1x User Manual
Litter Emptying Bags (5 pcs)
Yes. M9 is designed for safer automatic cleaning with Tilt-Safe Rotation. Instead of fully closing during the cleaning cycle, it tilts through a more open cleaning path, helping reduce enclosed pinch points by design. Its safety approach is built into the structure itself, providing peace of mind without relying solely on sensors.
Yes. The spacious open-view design provides plenty of room for larger breeds such as Maine Coons and Ragdolls to enter, turn around, and use the litter box comfortably.
M9 works best with uniform 2–4 mm bentonite clay litter or mineral litter. The right litter size and type help ensure optimal sifting, clumping, and cleaning performance.
Recommended Litter Types:
✓ CAN USE
✕ DO NOT USE
For Best Performance:
For best results, we recommend uniform 2–4 mm, fast-clumping granular litter, such as bentonite or mineral cat litter, for optimal sifting, clumping, and cleaning performance.
Yes. Kittens weighing less than 2 kg (4.4 lbs), measuring less than 25 cm (9.8 in) in length, or under 4 months old must use the kitten protective accessory. Install the accessory according to the instructions in the user manual.
M9’s open-view, spacious design is suitable for cats of a wide range of sizes and weights. From small cats to larger cats, there’s plenty of room to move, turn, and use M9 comfortably.
Most cats can adjust to M9 with a little time and encouragement. Give your cat about a week to get used to the new litter box, especially if they are sensitive to changes. To help your cat get comfortable with the new litter box:
1. Keep some familiar litter.
When switching to M9, add a small amount of litter your cat has already used. Keeping the same litter your cat is familiar with at first can also make the transition easier.
2. Use treats to encourage exploration.
Place some of your cat’s favorite treats near the entrance to help them discover and approach the new litter box.
3. Let shy cats adjust at their own pace.
For more timid cats, use the manual cleaning mode for the first few days. Once your cat is comfortable using M9 normally, you can switch to automatic cleaning.
4. Use the kitten protective accessory for young kittens.
Kittens weighing less than 2 kg (4.4 lbs), measuring less than 25 cm (9.8 in) in length, or under 4 months old must use the kitten protective accessory.
See the user manual for installation instructions.
Yes, you can use any bag that fits in the waste drawer.
Usually you only need to empty the waste container about 7-10 days for one cat.
You can also check the status of the waste bin on Neakasa APP in order to clean up the waste timely.
A PureTower filter typically lasts 3–6 months, depending on how often the litter box is used, as well as factors such as humidity and climate.
For the most accurate indication, regularly remove the filter and check its color through the transparent housing. When the filter has turned completely black, it’s time to replace it.
Yes, if the network is disconnected, Neakasa M9 will continue to work according to your previous settings. However, the cat’s activities will not be updated on the Neakasa APP.
You can contact our customer service team at support@neakasa.com
Toll Free: +1 (855) 933-0901
Mon-Fri 9:00AM - 5:00PM (EST)
Neakasa provide 30 days return and money back guarantee. For more details, please visit Neakasa return and refund policy.
For return or refund requests, please email our team at support@neakasa.com anytime.
The Neakasa M9 comes with a 2-year limited warranty. For full warranty terms and conditions, please visit our Warranty Policy page.
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