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Pet Grooming Vacuum Kit FAQ
Why is the clipper noisy?
The motor of the clipper has been working for a long time, and the structural parts of the machine body vibrate, resulting in loose screws, and the machine body is not well fixed. Retightening the screws can solve the problem.
Why do pet grooming vacuum keep cutting pet hair?
- The blade will become dull after a period of time, you can use household cooking oil to maintain the blade, try to re-trim.
- Or you can buy a new segment to solve problems.
Why doesn't the machine respond when it's turned on?
Please follow these steps to check:
- Please unplug the power plug, stand for 1 hour, and try to restart the machine;
- Replace with flat suction accessories, if the machine works normally, it may be the functional head failure;
- If the problem is still not solved after the above two steps, there may be a problem with the hose connection.
If the problem still cannot be solved, please send the troubleshooting result, order number, serial number, and fault video to the after-sales email support@neakasa.com
Why does the machine have no suction or weak suction?
It may be that the dust cup is not installed properly. Please check the black sponge filter and HEPA filter, reinstall the dust cup, and clean the hose. If the problem still cannot be solved, please send the order number, serial number, and fault video to support@neakasa.com and we will assist you.
How often should I replace dog clipper blades?
We recommend replacing dog clipper blades every 6 to 12 months, depending on usage frequency and maintenance. If you groom multiple pets or thick-coated breeds, consider checking the blade’s sharpness and replacing it every 6 months. Proper care, such as regular cleaning and using blade oil, can significantly extend its lifespan.
How often should I replace the sponge filter and HEPA filter in my pet grooming vacuum?
For optimal performance, replace the sponge filter every 3 to 6 months. If you use the vacuum frequently or have pets that shed heavily, inspect the filter regularly and clean it with warm water every 1 to 3 months, ensuring it is completely dry before reinserting.
The HEPA filter should be replaced every 6 to 12 months, depending on usage and air quality. Replace filters immediately if they become deformed, clogged, or significantly reduce suction power. Regular filter maintenance helps protect the motor and maintain strong vacuum performance.
What if I don't find my question here?
If you have further questions about Neakasa pet grooming vacuum attachment, you can contact us with the details via email support@neakasa.com.