At Neakasa, your privacy is of the utmost importance to us. We respect your personal data and are committed to protecting it. Like you, we strongly oppose any misuse or unauthorized sharing of personal information.
We never sell customer data or share it with third parties for commercial gain. All data we collect is used solely to improve your experience with our products and services, and all sensitive data is encrypted and anonymized for your protection.
This Privacy Policy explains how Neakasa collects, uses, shares, and safeguards your personal information when you visit our website, make purchases, or interact with our services.
We collect only the information necessary to provide our services, comply with legal obligations, and improve your experience.
Personal information includes data that can identify you directly or indirectly. This may include:
You may also browse our website anonymously, though some services or features may be unavailable.
We may collect non-identifiable data, such as:
This information helps us understand and enhance user experience but cannot identify you personally.
We use your personal information only for legitimate business purposes, including:
We will only use your information for the purposes disclosed at the time of collection or as permitted by law.
If you are located in the European Economic Area (EEA), Neakasa processes your personal data under one or more of the following legal bases. (For example, see GDPR Article 6.)
You may withdraw consent at any time by contacting support@neakasa.com. Withdrawal does not affect the legality of prior processing.
We are committed to ensuring that your personal data is accurate, complete, and up to date. You have the right to:
To protect your privacy, we may require verification of your identity before fulfilling your request. Some data may be withheld if disclosure is prohibited by law or necessary to protect other legitimate interests.
We use industry-standard security measures to protect your personal data. These include:
Please remember to safeguard your login credentials. Use strong, unique passwords and avoid reusing them across multiple sites.
We use cookies and similar technologies to improve your browsing experience. Cookies help us:
We use Google Analytics to better understand how visitors interact with our website and to improve our content and services. Google may process your data on servers in the United States and transfer it as required by law. Your IP address will not be associated with any other data held by Google.
You can adjust your browser settings to warn you before accepting cookies or to disable cookies entirely. Please note that some features of our website may not function properly if cookies are disabled.
To learn more about how Google uses data, please visit the Google Partner Sites Policy or opt out using the Google Analytics Opt-out Tool.
We do not sell, rent, or trade your personal information to outside parties. We may share limited data with trusted service providers who assist us in:
These third parties are required to keep your information confidential and use it only for authorized purposes.
We may also disclose information when required by law, to enforce our policies, or to protect the rights and safety of Neakasa, our users, or others.
Non-personally identifiable visitor data may be shared for analytics or marketing optimization.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable tax, legal, or accounting laws.
Our website may include links to external products or services operated by third parties. These sites have separate privacy policies, and we are not responsible for their content or data practices.
Nonetheless, we strive to maintain the integrity of our site and welcome feedback about any linked sites.
Please also review our Terms and Conditions, which describe the terms of use, disclaimers, and limitations of liability that apply to your use of our website.
We may occasionally update this Privacy Policy to reflect changes in our practices or for legal, technical, or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”
If you would like to exercise any of your rights or have questions or complaints about how we handle your personal data, please get in touch with us at support@neakasa.com or visit our Customer Support Center.