Please watch the below tutorial video for reference:
https://www.youtube.com/watch?v=GV38SG_64ME
Tips: To make the blade last longer, please moisturize the blade with cooking oil after using it for a period of time.
We offer a blade kit that includes: clipper blade x 2, HEPA x 1 and sponge filter x 1.
Please kindly check this link:
https://neakasa.com/collections/neakasa-p1-pro-accessories/products/neakasa-p1-pro-accessories
Only black filter link: https://neakasa.com/collections/neakasa-p1-pro-accessories/products/sponge-filter-for-neakasa-p1-pro
Combs link: https://www.amazon.com/dp/B0B14M98YR
The motor of the clipper has been working for a long time, and the structural parts of the machine body vibrate, resulting in loose screws, and the machine body is not well fixed.
Retightening the screws can solve the problem.
If the above steps do not work, please contact us via support@neakasa.com with the below information: ①Order number ②Photo or video that shows the problem ③ Nameplate of the pet vacuum.
Please kindly check whether the dust cup installed well, HEPA, and the hose with your vacuum.
If the above steps do not work, please contact us via support@neakasa.com with the below information: ①Order number ②Photo or video that shows the problem ③ Nameplate of the pet vacuum.
It needs to change the hose.
Don't hesitate to contact us via support@neakasa.com with the below information: ①Order number ②Photo or Video that shows the problem ③ Nameplate of the pet vacuum.
Please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③ Nameplate of the pet vacuum.
It may be a problem with the clipper motor.
Please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③ Nameplate of the pet vacuum.
Firstly, please kindly remove the clipper's blade, try whether the vacuum can work.
Secondly, Ii it also flash blue light, please remove the clipper.
If all those methods can not work, please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③ Nameplate of the pet vacuum.
