Please watch the below tutorial video for reference:
https://www.youtube.com/watch?v=WrUNxyYnXq0

Tips: To make the blade last longer, please moisturize the blade with cooking oil after using it for a period of time.

We offer a hose and filter.

Please kindly check this link:
https://neakasa.com/collections/neakasa-p2-pro/products/replacement-hose-for-p2-pro

Only black filter link: https://neakasa.com/collections/neakasa-p2-pro/products/sponge-filter-for-neakasa-p2-pro

The motor of the clipper has been working for a long time, and the structural parts of the machine body vibrate, resulting in loose screws, and the machine body is not well fixed.

Retightening the screws can solve the problem.

If the above steps do not work, please contact us via support@neakasa.com with the below information: ①Order number ②Photo or video that shows the problem ③ Nameplate of the pet vacuum.

Please kindly check whether the dust cup, HEPA, and the hose are installed well with your vacuum.

Please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③Nameplate of the pet vacuum.

It may be a problem with the clipper motor.

Please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③Nameplate of the pet vacuum.

Please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③ Nameplate of the pet vacuum.

For difference, please kindly click HERE to check.