Neakasa F1 FAQ
The red light of the hair dryer is always on.
This situation belongs to motor overload protection. If the temperature is too high when blowing on the same place, the pet will be injured. If this phenomenon occurs, you need to stop the blower and leave it for 2-3 minutes to clean the dust from the air inlet.
Blue light flashing.
It may be due to abnormal voltage. Push the power button to the shutdown position and wait for the voltage to return to normal before using it.
The display light is flashing red and cannot be started. Or yellow light flashing. Or alternately flashing yellow and red lights.
Please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③ SN of F1 Pet Hair Dryer.
Open the Air inlet mesh cover to find the SN number.
