Neakasa NoMo N3 FAQ
Neakasa APP instruction, including share, no-go zone function.
Please watch the below tutorial video for reference:
https://www.youtube.com/watch?v=aKDxsiF-rIU
Is it possible to clean both the first floor and the second floor?
Nekasa N3 robot can save up to 3 maps in total, which makes multi-floor cleaning possible.
As long as maps are created and saved, you can just move the robot to a different floor where the map has been saved and start cleaning
automatically.
The no-go zone disappears.
a. Select "Map manager", and use the historical map.
b. Re-building the map, reset the no-go zone.
If those steps do not work, please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)
Robot with no voice broadcast.
a. Turn off no-disturb mode in APP.
b. Turn on the voice.
c. Restore to factory settings.
If the above steps do not work, please contact us via support@neakasa.com with the information: ①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)