Cat Litter Box & Supplies

You should scoop the litter daily to remove waste and completely change it every 2–3 weeks.

The Neakasa M1 automatically cleans after each use, so you only need to empty the waste drawer every few days.

Use clumping, low-dust litter with medium-sized particles. Avoid silica gel, paper, or crystal types, as they may affect cleaning performance or sensor accuracy.

Regularly empty the waste drawer, use odor-control litter, and clean the interior weekly.

The Neakasa M1 features a sealed waste bin and deodorizing system that reduces odors effectively.

Place it in a quiet, low-traffic area with good ventilation and easy access.

Avoid putting it near food or water bowls, and ensure enough space for your cat to enter comfortably.

The M1 includes multiple smart sensors that detect your cat’s presence.

It automatically pauses the cleaning cycle when your cat is nearby or inside, preventing any risk.

Yes. The built-in weighing system tracks your cat’s weight during each use. You can monitor weight trends in the Neakasa app to help manage your cat’s health.

Yes. The M1 can recognize and track multiple cats based on their weight and usage patterns.

For optimal hygiene, follow the “one box per cat plus one extra” rule if space allows.

Turn off the power, remove any clumped litter or foreign objects, and restart the device.

If the issue continues, check the app for alerts or contact Neakasa support.

The M1 operates quietly, comparable to a soft household fan. Most cats adapt quickly since the noise level is low and the motion is gentle.

Clean the drum and sensors weekly, replace filters as needed, and check for firmware updates in the app.

Proper maintenance ensures long-term performance and hygiene.