Read what our customers are saying about Neakasa products.
Customer Reviews
Overall rating: 4.7 / 5 from 3489 reviews.
I have just added a second cat litter box to my home.
After my older cat passed away, I stored my first box. When my daughter got a kitten, I brought it back out. The kitten took to it immediately. After several weeks, my husband decided to get a companion, for the first kitten. After getting another kitten, from a local rescue, the litter box was being used a lot. I decided to purchase a second box. Both are working great. Both are quiet, so quiet that it can put it into my parlor. I now have one in my laundry room and parlor. The closed in reservoir keeps my dogs from getting into the used litter.
I would recommend this product to anyone.
I bought this for my elderly father when my mom passed away to help him have a cat and not the added responsibility. I have loved that not once has anyone had to scoop 3x a day like I do at home and there has been no odor. Even better I can monitor the app on my phone with litter level etc. I am now getting one for my house! I had a previous automatic that I had to buy expensive liter and you could still smell it so I threw it away. I use the armor hammer slide litter and set the clean time longer since his cat doesn’t cover it so it doesn’t smear when being dumped. 💕Love this litter box!
We regret not ordering it sooner; it is extraordinary and has really simplified our lives. The cats took to it immediately. We use bentonite litter, and the waste bag filled up in six days with four cats using it; I think we’ll buy another one because the cats actually queue up to use it—they no longer want to use the old manual litter boxes. It operates quietly, and if a cat touches it while it’s rotating, it stops, making it very safe for them. The app recognizes them by weight; it sometimes mixes them up because they have similar weights, but we didn't buy it for the weighing feature—it clearly indicates when it’s cleaning, when it needs more litter, and when the drawer needs emptying.
For us, this is the best robot toilet on the market. Beats the LitterRobot 4 which was our first machine, we added a grey M1 to that to cope with 4 cats, then rapidly decided to ditch the LitterRobot and get a second white M1. Recently the first M1 began to wear out (I'll come back to that later) and we replaced it with a second latest model M1. Our cats love them, including the one who would not use the LitterRobot, they are cheap to run and easy to clean, and make life with cats so much easier. That said they are not perfect. We have an occasional problem where litter gets in between the rotating drum and the base and gradually gets smeared around the drum. Litter also sometimes gets trapped behind the grille and this is difficult to clean properly (admittedly same problem with the LitterRobot). And the plastic membrane our first machine got scratched and began to retain odours. this is a problem with plastic, applies to many brands, and one wonders if other materials might be more robust?
I think this is potentially a good product but needs work. We have had reliability problems (it keeps stopping with a blinking light on the "blue"/low fan speed). Customer service has been brilliant in replacing defective units quickly but this problem needs addressing. They are also noisy even on the low setting and while they trap litter very well it is difficult to sweep all of this into the collection bin, some always gets into the spaces around the filter top. Finally, it is also hard to know when to change the filters.
real maximum hight when in operation is 632mm. Neakasa olease check and add this dimension in specifications. is important because my wife wanted to put the litter inside a furniture piece. we were lucky as you see here! the best automatic litter. we have three!
I have a 28 lb main coon. He can use it. It’s super tight. I wish they made a bigger size. But, now cleaning litter is a dream. It’s so fast and easy that I am thinking about getting another cat. Love it
i will defenitly buy another if i need one. i had diferent design models before but this one is the most practical in every way and least smelly. there is no air exposure of the poop bag, usualy or during cleaning. that is a clever design!
Finally!!! The sensors on the old one no longer worked and it made the machine dispose litter frontward instead of backwards. Getting a new one fixed the issue!!
I recently purchased this automatic litter box after using a Litter-Robot for about six years, and I can honestly say this one is outstanding in every way.
The first thing I noticed was how incredibly quiet it is. It also has a much larger waste drawer. I have two cats, and it easily holds a full seven days' worth of waste before it alerts me that it's full. With my Litter-Robot, I constantly had to check the app because it didn't make any sound when the waste drawer was full—it would simply stop working until I emptied it.
I also really like the open design. It feels much cleaner because my cats aren't rubbing against the inside of an enclosed globe every time they use it, so I don't worry about their fur getting dirty.
The only downside I've found is that it's fairly high off the ground. One of my cats has shorter legs and was hesitant to use it at first. I bought a small step for her, and that completely solved the problem. Once she had the step, she started using it without any issues.
Overall, I'm extremely happy with this litter box and, in my opinion, it's a significant improvement over the Litter-Robot.
I have recently purchased M1 and it's honestly my most totally worth it purchase of the year by far! The problem was with two out of the three cats. They defecated outside the machine while sitting in. I was quite quick to purchase when I found out there was a guard. To be honest this could be already included day 1, It's actually pretty useful. The only hard part was that I had to drill the provided screws, because they were not any predrilled? Maybe I didn't buy the correct model though other than that it works and it's steady. If you are fluent with 3d printing though maybe it's worth it to DIY it, it's pretty expensive just for a bit of plastic. But it totally works and solved my problem.
I have 3 cats, and these 2 have taken to the new box quite well. The smaller cat (not seen) is still unsure but I think when we have a second one in her preferred location, she'll come around too. It's SO much easier with 3 cats, now.
I have used many different litter boxes for many years and I must say that this is the absolute best one! I have 3 cats that use it and one of them is a Mane Coon. This Litter box handles it with no problem. Worth the money!
My kitten adapted to her new litter very quickly. It’s easy to setup. Although it did take a bit before I was able to get it to connect to my WiFi connection. I love the fact that she will always have a clean litter to use.
I’ve had this trash can for some time now and I love it! I dunk not just stinky scoops in there but generally anything stinky. It holds odor great!! So convenient and easy to put together and take apart, also making it a breeze to clean. The bags are generously big and good quality. I absolutely recommend this to folks who scoop! I also have a lizard and use this to get rid of anything smelly when I clean his tank, and or rotten bugs (holds rot smell great too!!). Got a pet or child who produces stinky after products? Then this is perfect for you!!
My cat bites and pulls on the wastebin, ripped it and pulls it out. There needs to be some locking mechanism and silicone is very interesting to cats. Bengal 6months old
Wish I had purchased this years ago. Happy with my purchase of the Neakasa M1 Plus Open Top Self-Cleaning Cat Litter Box. My two cats are still somewhat spooked by the cleaning noise but the humans are thrilled to not have to scoop and clean the litter!
Works very well, cycles well, app is fairly accurate, my only complaint is being that the basin doesnt seem to lock in place when a larger cat enters it, it moves slightly and spooks my larger cat while trying to use it. Other than that, I am very happy with my purchase so far.
I have a huge Mainecoon cat, he is close to 19 pounds and he poops a lot. This automatically box is a lifesaver. Since it has opened top, he can comfortably sit and use the litter and it cleans it in 10 minutes and he has place to poop more.
I highly suggested to anyone who don’t want to clean litter box every day
Wou een 2e automatische bak, reviews en filmpjes bekeken, om dan toch terug aan te komen bij Neakasa.
Geen enkele kat word vrolijk van die ronde bollen van LR. Die hebben ocharme een kletske zand binnenin, krap genoeg voor een kitten, laat staan dat een volwassen kat zich daar comfortabel kan in omdraaien. Deze bakken zijn open,zoals de kat het wil.
I love this, my cats really like it. It took a minute for my boy to warm up to it. It really cuts down on the hair in the apartment. I use the clippers to cut my own hair. LOL!
![Customer photo review of Neakasa M1 Replacement Waste Bags [2 Rolls]](http://images.loox.io/uploads/2026/8/11/N1dmWlHcGT_mid.jpg)
![Customer photo review of Neakasa M1 Replacement Waste Bags [2 Rolls]](http://images.loox.io/uploads/2026/7/18/5ckhpAKsM1_mid.jpg)
![Customer photo review of Neakasa M1 Replacement Waste Bags [2 Rolls]](http://images.loox.io/uploads/2026/7/16/ZbB_LgWhy_mid.jpg)
